Fabworks Online Sample Service

Can I order samples? 

Yes, samples are available at Fabworks Online for all products. Each sample is 12cm x 20cm and costs £1.00 (there are a few exceptions where samples are £2.00 each, such as the Fabworks Exclusive Avoca Wool).

UK mainland customers - At the checkout select Free Sample Shipping for free delivery of your samples. Shipping for all sample orders is free for UK mainland customers. If you are ordering both samples and cut length fabrics then you will only have the option to select Delivery (next working day) UK mainland. Click here to see our Shipping Info page. We will include all samples with your cut length fabrics.

Orders for samples only (no cut length fabrics) are sent in an envelope, first class stamped. There is no tracking for sample orders so we cannot guarantee delivery. We aim to send all samples the same day/next working day where possible, they will arrive as soon as Royal Mail can deliver them. If your samples do not arrive with 5 working days please contact us. Please be patient when waiting for your sample order to arrive as we have an obligation to prioritise cut length fabric orders before processing sample orders. There is no limit to the number of samples you can order, however please take into account that samples are sent in envelopes, not courier bags.

Customers outside UK mainland - To send a sample order to areas outside of UK mainland will incur the necessary shipping costs. All sample orders sent outside of UK mainland will be sent in courier bags, unless we advise otherwise.

 

Why do I have to pay for my samples? 

All our samples are priced at £1.00 unless otherwise stated. These prices help to cover our staff time and postage costs. Prices are non-disputable. We'd love to offer free samples, but it is simply not an option.

 

Can I send my samples back? 

We regret that we cannot accept returns or refund the cost of samples.

 

Why should I sample before buying?

Ordering samples is a good way of examining fabric. It will allow you to gauge the colour accurately, feel the texture and see how the fabric handles. This is advisable if you don't know whether a particular fabric is suitable for your project. Please note that if you order cut length fabrics we cannot accept returns or refunds as the fabric has been cut as per your specific requirement, we strongly recommend ordering samples.

 

Why should I buy a sample rather than a metre length? 

It's clear that a one metre cut length of fabric is a lot better value for money than one sample, no matter its price. However, sampling is definitely advisable if you're trying to decide between different colours and weights of fabric.

If you know exactly what you want, you can order one metre of fabric instead of a sample (12cm x 20cm), this will give you a good opportunity to look at the drape and handle of the fabric, which can’t be done with a sample that is a fraction of the size. Also, ordering a one metre length of a fabric that has a very large pattern repeat will allow you to see and appreciate the design properly more so than if you purchase a sample.

At Fabworks, you'd be amazed at what you can do with one metre of fabric – so even if you do buy a full metre, we're sure it won't go to waste!

 

For other frequently asked questions please see our FAQs page here

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