Fabworks Deliveries With DPD Local
Fabworks Express Delivery Service:
All outgoing deliveries to UK addresses, with the exception of sample orders, orders for Northern Ireland, off-shore UK addresses, are sent using DPD Local (formerly Interlink Express). DPD Local provide a next working day delivery service for UK mainland deliveries and a 3-5 express delivery for orders outside UK mainland.
Once your order has been dispatched, you will receive a confirmation email and SMS text message from DPD Local to let you know when your parcel will arrive.
Fabworks cut-off time for same day dispatch is 1:30pm. If you place your order before 1:30pm (Mon-Fri) we will make sure that your order is complete and with the courier the same day unless there are any outstanding issues, such as contact or payment details, etc. If you place your order after 1:30pm your order will be sent the following working day.
On the day your parcel is due to arrive you will receive a second email and SMS text message to inform you of the one hour window in which you should expect the delivery of your order. Both the email and SMS text messages will give you the option to reschedule your delivery, have your parcel delivered to a neighbour and any tracking information available.
DPD Local will not be able to deliver your order if you do not provide an email address or mobile telephone number when completing your order at the checkout.
What if I have a special request for the delivery of my order?
Once you have received your email and/or text message confirmation of dispatch from DPD Local you will have the option to specify any special delivery requirements.
If you're struggling to organise the delivery/collection of your order please follow this link to get in touch with DPD Local directly.