Fabworks Express Delivery Service:
All outgoing deliveries, with the exception of sample orders and orders going to Ireland are sent using Interlink Express. Interlink Express provide a next day delivery service for UK mainland deliveries and a 3-5 express delivery for orders outside of UK mainland. All orders going to Ireland are sent using a separate independent shipping company.
Once your order has been dispatched, you will receive a confirmation email and SMS text message from Interlink Express to let you know when your parcel will arrive.
Fabworks cut-off time for same day dispatch is 1:30pm. If you place your order before 1:30pm (Mon-Fri) we will make sure that your order is complete and with the courier the same day unless there are any outstanding issues, such as contact or payment details, etc. If you place your order after 1:30pm your order will be sent out for delivery the following working day.
On the day your parcel is due to arrive you will receive a second email and SMS text message to inform you of the one hour window in which you should expect the delivery of your order. Both the email and SMS text messages will give you the option to reschedule your delivery, have your parcel delivered to a neighbour and to track your order.
Interlink Express will not be able to deliver your order if you do not provide an email address or mobile phone number at the checkout.
What if I have a special request for the delivery of my order?
Once you have received your email and/or text message confirmation of dispatch from Interlink Express you will have the option to specify any special delivery requirements.
If you're struggling to organise the delivery/collection of your order please follow this link to get in touch with Interlink Express directly.